Redeeming Points

Redeeming Points

Redemption Rules

  • 1 point = ₦10.

  • Points can be redeemed for discounts, free products, or exclusive experiences.

  • Minimum redemption starts at 1 point, but the threshold may vary at Khefue's discretion.

Where to Redeem Points

Points can be redeemed at any participating partner store, either online or offline. Popular redemption categories include:

  • Airtime

  • Electricity bills

  • Travel bookings

  • And more

Partial vs. Full Redemption

You can use partial or full points for purchases. For example, if you buy an item priced at ₦5000 and pay ₦3000 with points and ₦2000 with cash, you will only earn points on the currency portion.


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    • Managing Your Points

      Points Expiry Points expire after being inactive for 36 months. You will receive notifications 30 days before expiry. Adjustments and Refunds In the event of a refund, the corresponding points will be deducted from your account.

    • Can customers earn bonus points?

      Yes, customers can earn bonus points for actions like signing up (e.g., 50 points), referring friends, or making specific purchases. Note: The partner offering the bonus covers the cost of these points.

    • How do customers earn points?

      Customers earn 0.5% of their purchase value in points, with no minimum or maximum thresholds for earning.

    • Can points be partially redeemed?

      Customers can use points to pay for part of a purchase, with the remaining balance paid in currency.